Complaint Form

Name *

Email *

Mobile Number *

What is the current milage of the Vehicle ? *

What is the Valid Roadworthy Certificate Number *

Did you Buy the Vehicle from a Dealer or a Private person ? *

Dealer
Private person with a Writen contract stipulating a Guarantee.
Private person without a contract or guarantee.
Private Person with an "as is where is" contract.

Did you have the vehicle inspected by a qualified mechanic or other trade recognised person before buying it? *

Did You Test Drive The Vehicle ? *

Do you have a written opinion of a qualified mechanic with a current Approval as an Accredited examiner for the Department of Transport of QLD, stating that Ausmec or its qualified examiner failed to perform their duties during the inspection of the mentioned vehicle? Your mechanic's accusation must explicitly attribute the defect to Ausmec's work, not simply state that the defect is considered a roadworthy item ? *

Yes
No - "It's crucial to get a well-informed perspective from someone willing to provide honest feedback that that they will confidently stand by when asked to."

Supporting Documentation: Opinion Form from Qualified Mechanic/Accredited Examiner

Supported format: JPG, JPEG, PNG, GIF, SVG.

A Brief description of the complaint is required. *

I acknowledge that all complaints will be reviewed and responded to within a reasonable timeframe of 14 days. *

Thank you for getting in touch!

We appreciate you contacting us. One of our team members will get in touch with you soon!

Have a great day!

This complaint will be received by both our office and the business owner.However, if you answered "no" to the question about obtaining a valid opinion, we will require you to seek one before we can escalate the matter.

Thank you for getting in touch!

We appreciate you contacting us. One of our team members will get in touch with you soon!

Have a great day!

Country/region

News

Index